Support

Support

We are here to help make your cat's play safe and enjoyable.

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What to Include

Quick Checks

The App Closes During Play

Configure Guided Access in iPad Accessibility settings, then triple-click the side button immediately before play.

A Recording Is Missing

On a real iPad, check camera and microphone permissions and available storage. Play Sessions shows progress while face masks are being processed.

End Play Early

When Owner Unlock is enabled, touch and hold with four fingers for the configured duration. With no passcode, play ends immediately.

Stop play and inspect the device immediately if your cat scratches the screen forcefully or begins pushing the iPad.